Store Team Leader: Inspire & Elevate Sales

SmartRecruiters, Inc.; Tysons (VA); On-site; USD 37,000 - 39,000; Full time

Job summary

Primark in the United States is seeking a Team Leader to drive sales and deliver outstanding customer service by leading and developing a team of colleagues. You will collaborate with the store management to run daily operations, uphold store standards, and foster a fast, friendly shopping experience.

This role requires strong leadership, excellent communication, and comfort with retail tech. You will coach, schedule, and motivate, ensuring accurate pricing, replenishment, and safe, inclusive

Qualifications

• Lead, motivate, and manage a team to deliver excellent service.
• Deliver a fast, friendly shopping experience with strong customer focus.
• Organize tasks and manage time effectively in a dynamic store environment.
• Think quickly, solve problems, and adapt to changing store needs.
• Communicate clearly with customers, colleagues, and management.

Responsibilities

• Maintain stock levels and size availability to maximize sales.
• Ensure the sales floor is well-presented and fully replenished.
• Allocate daily tasks and support schedules for colleagues.
• Oversee key customer areas for a fast, friendly shopping experience.
• Support opening/closing and store duty management when needed.
• Review customer feedback and escalate issues appropriately.
• Coach and develop colleagues through effective communication and onboarding.
• Ensure pricing, signage, markdowns, stockroom organization, and safety checks.

Skills

Team leadership

Customer service

Organizational skills

Problem solving

Communication skills

Retail technology

English fluency

Tools

Cash registers

Self-checkouts

Tablets

Handheld POS devices

Job description

Primark in the United States is seeking a Team Leader to drive sales and deliver outstanding customer service by leading and developing a team of colleagues. You will collaborate with the store management to run daily operations, uphold store standards, and foster a fast, friendly shopping experience.

This role requires strong leadership, excellent communication, and comfort with retail tech. You will coach, schedule, and motivate, ensuring accurate pricing, replenishment, and safe, inclusive