Retail Team Leader: Inspire Sales & Customer Experience

SmartRecruiters, Inc.; Indianapolis (IN); On-site; USD 33,000 - 36,000; Full time

Job summary

Primark in the United States is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a team of colleagues. You will work with management to support daily store operations, uphold high standards, and create a high-performing, engaged team.

You will provide daily coaching, set expectations, and ensure excellent service and store standards. English communication, organizational skills, and the ability to manage schedules are

Qualifications

• Ability to lead, motivate, and manage a team effectively.
• Strong customer service skills to deliver a great shopping experience.
• Good organizational and time management skills.
• Ability to think on your feet and adapt to changing store needs.

Responsibilities

• Lead, coach, and develop a team of Sales Associates.
• Collaborate with the Department Manager to support daily store operations.
• Maintain strong store standards and ensure stock and merchandising are up to par.
• Manage daily tasks and schedules to keep colleagues productive and engaged.
• Provide clear direction and feedback to staff to meet performance goals.

Skills

Team leadership

Customer service

Organization

Problem solving

Communication

Retail tech

English proficiency

Tools

Cash registers

Self-checkouts

Tablets

Handheld POS

Job description

Primark in the United States is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a team of colleagues. You will work with management to support daily store operations, uphold high standards, and create a high-performing, engaged team.

You will provide daily coaching, set expectations, and ensure excellent service and store standards. English communication, organizational skills, and the ability to manage schedules are