Store Team Leader — Elevate Service & Growth

The North Face; New York (NY); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Incentive plan

Medical plan

Career growth

Job summary

The North Face in New York is seeking an Assistant Store Manager to lead a high-performing team and deliver exceptional guest experiences. You will partner with the Store Manager to drive profitability through engaging customers, merchandising excellence, and smooth daily operations.

Ideal candidates bring 2+ years in retail leadership, a high school diploma or equivalent, and a passion for inclusive, high-energy store environments.

Qualifications

• Proven ability to drive results with store teams and achieve sales goals.
• Strong coaching and development of diverse teams.
• Excellent verbal and written communication; ability to influence across levels.

Responsibilities

• Lead, develop, and motivate Brand Advocates to deliver best-in-class customer experiences.
• Partner with Store Manager to drive profitability through engagement, merchandising, and operations.
• Oversee daily store operations, hiring, onboarding, and training; ensure policy compliance and visual standards.
• Assist with inventory management, shrink control, and stock replenishment as needed.

Skills

Retail leadership

Customer service

Communication

Team coaching

Education

High School Diploma or equivalent

Job description

The North Face in New York is seeking an Assistant Store Manager to lead a high-performing team and deliver exceptional guest experiences. You will partner with the Store Manager to drive profitability through engaging customers, merchandising excellence, and smooth daily operations.

Ideal candidates bring 2+ years in retail leadership, a high school diploma or equivalent, and a passion for inclusive, high-energy store environments.