Store Manager: Lead Teams & Elevate Customer Experience

Vans; Salt Lake City (UT); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Incentive plan

Medical benefits

Benefits overview

Job summary

The North Face is seeking a Store Manager in a dynamic retail environment. You will lead store performance, drive sales, and cultivate an inclusive, high-energy team focused on delivering exceptional customer service and brand standards.

This role requires strong leadership and a track record of managing store operations and people. You will oversee scheduling, training, and coaching, ensuring compliance with policies while maximizing profitability and customer satisfaction.

Qualifications

• 3–5 years of related professional/retail management experience.
• High School diploma required; an associate’s degree is preferred.
• Strong coaching and leadership abilities to build a high-performing, inclusive team.

Responsibilities

• Model exceptional customer service and selling behaviors to drive a consumer-centric in-store experience.
• Lead all aspects of people management, including recruitment, onboarding, performance evaluations, and promotions.
• Oversee store operations, scheduling, loss prevention, and merchandising to meet goals and maintain standards.

Skills

Retail management

Coaching & leadership

Communication

People management

Education

High School diploma

Associate's degree preferred

Tools

POS software

Job description

The North Face is seeking a Store Manager in a dynamic retail environment. You will lead store performance, drive sales, and cultivate an inclusive, high-energy team focused on delivering exceptional customer service and brand standards.

This role requires strong leadership and a track record of managing store operations and people. You will oversee scheduling, training, and coaching, ensuring compliance with policies while maximizing profitability and customer satisfaction.