Store Team Leader: Drive Sales & Customer Experience

Victra - Verizon Authorized Retailer; New York (NY); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision Ins

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Comprehensive benefit list

Job summary

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team, develop sales specialists, drive targets, and manage merchandising to create an outstanding customer experience.

You will coach team members, monitor store operations, and partner with leadership to ensure goals are met. This role emphasizes training, performance development, and regulatory compliance while delivering exceptional service.

Qualifications

• Experience in customer service or retail leadership.
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Responsibilities

• Lead team by resolving customer issues and assisting with transactions.
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Skills

Team leadership

Sales coaching

Customer service

Merchandising

Communication

Budgeting/analytics

Education

High school diploma or GED

Tools

POS familiarity

Job description

Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll lead a store team, develop sales specialists, drive targets, and manage merchandising to create an outstanding customer experience.

You will coach team members, monitor store operations, and partner with leadership to ensure goals are met. This role emphasizes training, performance development, and regulatory compliance while delivering exceptional service.