In-Store Team Leader: Drive Growth & Customer Experience

Primark; Katy (TX); On-site; USD 33,000 - 37,000; Full time

Job summary

Primark in the United States is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a team of colleagues. You will coordinate with management to support daily store operations and uphold high standards of service and merchandising.

The role emphasizes coaching, performance development, and maintaining energetic team dynamics in a fast-paced retail environment.

Qualifications

• Proven ability to lead and develop a team in a retail environment.
• Strong customer service skills with a focus on delivering an exceptional shopping experience.
• Excellent communication skills with coworkers and customers.
• Good organizational and time-management abilities to manage priorities.

Responsibilities

• Drive sales and deliver an outstanding customer experience by leading and coaching the team.
• Collaborate with management to support daily store operations and ensure high standards.
• Provide direction, feedback, and development to colleagues to maintain performance.
• Manage stock, merchandising, and store presentation to maximize sales and efficiency.
• Oversee opening/closing duties and store operations as needed.

Skills

Leadership

Customer service

Communication

Time management

Tools

POS devices

Tablets

Cash registers

Self-checkouts

Job description

Primark in the United States is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a team of colleagues. You will coordinate with management to support daily store operations and uphold high standards of service and merchandising.

The role emphasizes coaching, performance development, and maintaining energetic team dynamics in a fast-paced retail environment.