Store Team Leader: Drive Growth & Customer Excellence

Primark; Elizabeth (NJ); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Competitive benefits

Work-life balance

Inclusive culture

Job summary

Primark in the United States is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a store team. You will collaborate with management to ensure daily operations run smoothly and store standards stay high.

You will coach colleagues, manage schedules, monitor stock and merchandising, and support opening and closing duties. Excellent English communication and retail tech familiarity are essential for success in this role.

Qualifications

• Leads, motivates, and manages a team effectively.
• Delivers outstanding customer experiences and maintains store standards.
• Demonstrates strong organizational and time-management skills.
• Communicates clearly with customers, colleagues, and management.
• Proficient with retail technology (POS, self-checkouts, tablets).

Responsibilities

• Lead and develop a team of sales associates to drive sales and service.
• Collaborate with store management to run daily operations smoothly.
• Coach and provide feedback to colleagues to sustain high performance.
• Oversee stock levels, merchandising, pricing, and store presentation.
• Manage opening/closing duties and daily store responsibilities.

Skills

Team leadership

Customer service

Time management

Problem solving

Effective communication

Retail tech

English proficiency

Job description

Primark in the United States is seeking a Team Leader to drive sales and deliver an outstanding customer experience by leading, motivating, and developing a store team. You will collaborate with management to ensure daily operations run smoothly and store standards stay high.

You will coach colleagues, manage schedules, monitor stock and merchandising, and support opening and closing duties. Excellent English communication and retail tech familiarity are essential for success in this role.