Store Team Leader - Customer Experience & Ops

Loop Neighborhood; San Jose (CA); Presencial; USD 52 000 - 76 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fuel discount: 0.10–0.40 cents off per

Resumo da oferta

Loop Neighborhood Market in California is seeking a hands-on Team Leader to drive store performance, operational excellence, and a premier customer experience. You will lead scheduling, training, and coaching to build a capable team and manage labor costs while upholding safety standards.

The role focuses on sales, inventory control, and delivering consistent service in a fast-paced retail environment. Flexibility for nights, weekends, and holidays is required.

Qualificações

• High school diploma or equivalent.
• 9-12 months of leadership experience in retail, convenience, or similar fast-paced environments.
• Strong leadership, communication, problem-solving, and basic math skills.
• Ability to multitask, manage sales, expenses, and inventory.

Responsabilidades

• Hire, train, coach, and retain a strong team.
• Set expectations, drive accountability, and build a positive team culture.
• Create schedules to support the business and control labor costs.
• Oversee daily operations, cash handling, and store readiness.
• Maintain cleanliness, safety, and equipment functionality.
• Drive sales through merchandising, availability, and service.
• Deliver excellent service and resolve customer issues promptly.
• Follow company policies and safety and regulatory standards.

Conhecimentos

Leadership

Team building

Communication

Problem-solving

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Loop Neighborhood Market in California is seeking a hands-on Team Leader to drive store performance, operational excellence, and a premier customer experience. You will lead scheduling, training, and coaching to build a capable team and manage labor costs while upholding safety standards.

The role focuses on sales, inventory control, and delivering consistent service in a fast-paced retail environment. Flexibility for nights, weekends, and holidays is required.