Team Leader - Retail Ops & Customer Experience

Loop Neighborhood; Aliso Viejo (CA); Presencial; USD 52 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fuel discount program

Resumo da oferta

West Coast Convenience, based in Union City, CA, is seeking a Team Leader for Loop Neighborhood Market to lead daily store operations, manage staff, and drive sales while delivering a superior customer experience. In this hands-on role, you will hire and train teammates, create schedules, ensure safety and compliance, control labor costs, and maintain inventory accuracy in a fast-paced retail environment.

If you are 21+, have leadership experience in retail, and are motivated to contribute to a

Qualificações

• High school diploma or equivalent.
• 9-12 months of leadership experience in retail, convenience, or a similar fast-paced environment, or equivalent education and experience.
• Strong leadership, communication, problem-solving, and basic math skills.
• Ability to multitask, adapt quickly, and manage sales, expenses, and inventory.
• Reliable transportation, valid driver’s license, and insurance.
• Willingness to work flexible hours, including nights, weekends, and holidays.
• Motivated to contribute to a performance-driven team.
• Must be 21+ years of age.

Responsabilidades

• Hire, train, coach, and retain a strong team.
• Set expectations, drive accountability, and build a positive team culture.
• Create schedules that support the business and control labor costs.
• Oversee daily operations, cash handling, and store readiness.
• Maintain cleanliness, safety, and equipment functionality.
• Drive sales through merchandising, availability, and service.
• Manage inventory, expenses, and store performance.
• Deliver excellent service and resolve customer issues promptly.
• Maintain a welcoming, customer-first environment.
• Follow company policies and all safety and regulatory standards.
• Promote a safe, secure environment for employees and customers.
• Perform additional duties as assigned.

Conhecimentos

Leadership

Communication

Problem-solving

Math skills

Multitasking

Adaptability

Teamwork

Reliability

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

West Coast Convenience, based in Union City, CA, is seeking a Team Leader for Loop Neighborhood Market to lead daily store operations, manage staff, and drive sales while delivering a superior customer experience. In this hands-on role, you will hire and train teammates, create schedules, ensure safety and compliance, control labor costs, and maintain inventory accuracy in a fast-paced retail environment.

If you are 21+, have leadership experience in retail, and are motivated to contribute to a