Store Team Leader: Customer Experience & Operations

Central Network Retail Group, LLC (CNRG); Meridian (MS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee discount

401k with employer match

Employee Assistance Program

Medical benefits (Full-Time)

Job summary

Central Network Retail Group, LLC (CNRG) seeks a Team Leader to oversee store activities in the absence of management. The role requires strong leadership, customer service focus, and knowledge of merchandising, shrink control, and store operations.

You will train new associates, manage inventory, and ensure adherence to company values and safety standards. The Team Leader will study the local market, motivate staff, handle budgeted goals, and coordinate with other departments to optimize

Qualifications

• Demonstrate leadership and problem solving skills.

Responsibilities

• Exemplify and ensure CNRG’s Mission and Values remain forefront in daily business and keep associates informed.
• Ensure aggressive customer service as defined to associates and demonstrated as part of total store operations to exceed customer expectations.
• Supervising other associates as assigned.
• Maintain high energy, enthusiasm, and motivate others to do the same.
• Provide appropriate solutions to customers’ questions.
• Stay up-to-date on programs and procedures and communicate them to team.
• Coordinate merchandise orders to meet sales trends and demand.
• Complete cycle counts timely and reconcile inventory discrepancies.
• Demonstrate leadership and adhere to Mission, Vision, and Values.
• Train incoming associates in product knowledge, selling skills, and customer service.
• Maintain appearance of sales floor and stock areas; stock products.
• Create merchandise displays to improve sales and shopping experience.
• Collaborate with others to complete tasks and meet budgeted goals.
• Clean store and exterior areas; identify and correct safety hazards.
• Complete price checks and price changes promptly.
• Must be certified in all store areas (forklifts, DOT, gate, receiving, service desk).
• Other functions as assigned by supervisor.
• Must be able to work flexible schedule including weekends, evenings, and holidays.

Skills

Leadership

Customer service

Communication

Team supervision

Merchandising

Job description

Central Network Retail Group, LLC (CNRG) seeks a Team Leader to oversee store activities in the absence of management. The role requires strong leadership, customer service focus, and knowledge of merchandising, shrink control, and store operations.

You will train new associates, manage inventory, and ensure adherence to company values and safety standards. The Team Leader will study the local market, motivate staff, handle budgeted goals, and coordinate with other departments to optimize