Store Team Leader: Customer-First Ops & Growth

Central Network Retail Group, LLC (CNRG); Moraga (CA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Employee discount

401k with employer match

Employee Assistance Program

Paid Sick Time

Vision

Job summary

Central Network Retail Group, LLC (CNRG) is seeking a Team Leader to oversee all store activities in the absence of salaried management. The role emphasizes upholding our Mission and Values while delivering aggressive customer service and guiding associates through daily store operations.

The Team Leader will develop market knowledge, manage inventory and merchandising, and ensure adherence to safety and company guidelines. Flexibility for weekends and holidays is required.

Qualifications

• Experience leading retail teams and delivering strong customer service.
• Ability to communicate clearly with staff, vendors, and customers.
• Proven track record in merchandising and store operation planning.
• Experience training new hires in product knowledge and selling skills.
• Comfort with inventory reconciliation, cycle counts, and safety compliance.

Responsibilities

• Exemplify and ensure CNRG’s Mission and Values in daily operations.
• Drive aggressive customer service and exceed customer expectations.
• Supervise other associates as assigned and motivate the team.
• Maintain enthusiasm, commitment, and energy; model leadership.
• Provide solutions to customer questions and maintain up-to-date store programs.
• Coordinate merchandise orders to align with sales trends and demand.
• Complete cycle counts and reconcile inventory discrepancies.
• Train new associates in product knowledge and selling skills.
• Maintain appearance of sales floor and stock areas; stock products.
• Create displays to improve sales and shopping experience.
• Collaborate with team to achieve budgeted goals and timelines.
• Ensure store cleanliness and safety; address hazards.

Skills

Leadership

Customer service

Communication

Team supervision

Merchandising

Problem solving

Training

Inventory control

Safety compliance

Job description

Central Network Retail Group, LLC (CNRG) is seeking a Team Leader to oversee all store activities in the absence of salaried management. The role emphasizes upholding our Mission and Values while delivering aggressive customer service and guiding associates through daily store operations.

The Team Leader will develop market knowledge, manage inventory and merchandising, and ensure adherence to safety and company guidelines. Flexibility for weekends and holidays is required.