Store Team Leader: Customer Experience & Operations

Dollar General Corporation; Defiance (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager in Ohio to support the Store Manager in daily operations, staff supervision, and merchandising execution.

You will provide leadership at the sales floor, help with scheduling and training, and ensure cash controls, deposits, and inventory accuracy. The role requires a reliable, customer-focused professional with retail experience.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of retail experience and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Written communication

Problem solving

Organization

Reading diagrams

Cash handling

Cashier reports

Cashier accountability

Bank deposits

Education

High school diploma

Job description

Dollar General Corporation is seeking an Assistant Store Manager in Ohio to support the Store Manager in daily operations, staff supervision, and merchandising execution.

You will provide leadership at the sales floor, help with scheduling and training, and ensure cash controls, deposits, and inventory accuracy. The role requires a reliable, customer-focused professional with retail experience.