Store Leadership & Ops Manager

Dollar General Corporation; Lakewood (OH); Presencial; USD 48.000 - 68.000; Jornada completa

Descripción de la vacante

Dollar General Corporation seeks a Store Manager in Ohio to lead all store operations, staffing, training, inventory and cash controls. You will open/close shifts, drive sales, supervise performance, and enforce safety and policies with a focus on customer service and merchandising excellence.

The role emphasizes leadership, compliance with labor laws, and ongoing staff development in a fast-paced retail environment.

Formación

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations where limited standardization exists.
• Certain store locations may give preference to bilingual Spanish speakers.
• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.

Responsabilidades

• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
• Make recommendations regarding employee pay rate and advancement.
• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
• Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
• Provide superior customer service leadership.
• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
• Ensure that store is adequately equipped with tools necessary to perform required tasks.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
• Complete all paperwork and documentation according to guidelines and deadlines.

Conocimientos

Reading documents

Math skills

Cash handling

Communication skills

Interpersonal skills

Recruiting & staffing

Policy compliance

Organization

Problem solving

Bilingual (Spanish prefer)

Educación

High school diploma or equivalent

Herramientas

IBM cash register

Descripción del empleo

Dollar General Corporation seeks a Store Manager in Ohio to lead all store operations, staffing, training, inventory and cash controls. You will open/close shifts, drive sales, supervise performance, and enforce safety and policies with a focus on customer service and merchandising excellence.

The role emphasizes leadership, compliance with labor laws, and ongoing staff development in a fast-paced retail environment.