Store Team Lead: Customer-First Operations

Dollar General Corporation; Hamilton (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager in Ohio to help maintain a clean, well-organized store with a customer-first focus. Under the direction of the Store Manager, you will supervise store employees, manage presentation of merchandise, complete paperwork, and assist with deposits and related tasks.

You will also perform stocking, cashiering, and other duties as needed to maximize profitability while protecting assets.

Qualifications

• High school diploma or equivalent strongly preferred.
• Minimum one year in retail and six months supervisory experience.
• Strong communication and customer-service skills.
• Ability to operate cash register and calculate totals.
• Knowledge of cash handling and loss prevention policies.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Communication

Problem solving

Organization

Cash handling

Mathematics

Cashier duties

Vehicle to bank

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking an Assistant Store Manager in Ohio to help maintain a clean, well-organized store with a customer-first focus. Under the direction of the Store Manager, you will supervise store employees, manage presentation of merchandise, complete paperwork, and assist with deposits and related tasks.

You will also perform stocking, cashiering, and other duties as needed to maximize profitability while protecting assets.