Store Team Leader - Customer Experience & Growth

Meijer; Alpena (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer, Inc. seeks a Store Manager to plan, direct and supervise team members across store departments, mentoring staff to deliver exceptional service and drive sales while upholding company standards.

The role emphasizes staffing, coaching, disciplinary actions, and P&L responsibilities. Individuals will rotate through departments such as meat, bakery, produce, and deli, with a focus on safe, efficient operations and customer satisfaction.

Qualifications

• High school diploma or its equivalent required.
• 2–3 years of related retail experience.
• One year of management experience.
• Rotational assignments in meat, bakery, produce and deli; customer service and product flow experience helpful.
• Demonstrated ability to communicate clearly, resolve conflicts, manage multiple tasks, and analyze financial information to make informed decisions.
• Ability to mentor team members across SDITs, hourly staff and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Staffing, selection and hiring to meet staffing needs.
• Mentor and coach team members to ensure customer service and sales goals are exceeded.
• Document and apply disciplinary actions and make recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Model exceptional, fast and friendly customer service and promote the Meijer Friendly Initiative.
• Promote a safe work environment and ensure team training is completed.
• Spend majority of time within the store communicating with customers and team members to ensure exceptional service.

Skills

Retail management

Team leadership

Customer service

Staffing and hiring

P&L budgeting

Conflict resolution

Training and development

Education

High school diploma or equivalent

Job description

Meijer, Inc. seeks a Store Manager to plan, direct and supervise team members across store departments, mentoring staff to deliver exceptional service and drive sales while upholding company standards.

The role emphasizes staffing, coaching, disciplinary actions, and P&L responsibilities. Individuals will rotate through departments such as meat, bakery, produce, and deli, with a focus on safe, efficient operations and customer satisfaction.