Store Team Leader & Customer Experience Coach

Raley's; El Mirage (AZ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation (paid weekly)

Retirement benefits

Medical, dental, and vision insurance

Tuition reimbursement

Scholarship opportunities

Store discount programs (10% off)

Fun work environment supporting the社区

Job summary

Raley's in the United States is seeking an experienced store leader to guide the store team, model high standards, coach performance, and train staff across departments.

You will drive customer service programs, review sales metrics, and assist department managers with recruiting, training, and execution of merchandising strategies. Ensure compliance with health standards and store policies while achieving sales goals.

Qualifications

• Experience leading a store team and serving as a role model.
• Ability to coach, evaluate performance and train team members.
• Strong focus on customer service and achieving sales targets.

Responsibilities

• Serve as the leader of the store team, acting as role model, coach, and trainer.
• Create a store environment that employees enjoy and customers want to shop in.
• Supervise and implement customer service program initiatives across the store.
• Coach and recognize team accomplishments; review customer service and sales metrics.
• Supervise department managers; assist with recruiting, training, and performance initiatives.
• Oversee merchandising programs and ensure product knowledge across departments.

Skills

Leadership

Coaching

Training

Customer service

Sales

Job description

Raley's in the United States is seeking an experienced store leader to guide the store team, model high standards, coach performance, and train staff across departments.

You will drive customer service programs, review sales metrics, and assist department managers with recruiting, training, and execution of merchandising strategies. Ensure compliance with health standards and store policies while achieving sales goals.