Front-End Team Leader: Elevate Service & Growth

Raley's; Reno (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Retirement benefits

Medical/dental/vision insurance

Tuition reimbursement

Scholarships

Family leave

Paid time off

Store discount programs

Discounts on park/gym/phone

EAP

Fun work environment

Job summary

Raley's in Reno, NV is seeking a Customer Service Team Leader who motivates a diverse front-end team to deliver The Raley’s Way. You will supervise a fast-paced environment, ensure outstanding service, and drive store performance while managing safety and policy compliance.

Join a culture that values growth, recognizes achievement, and promotes work-life balance. You will develop future leaders, mentor staff, and partner with store leadership to meet sales budgets and customer satisfaction.

Qualifications

• Friendly and customer service oriented.
• Previous leadership experience.
• Self-motivated with high attention to detail.
• Effective communication with coworkers and customers.
• Ability to work independently and multitask in a fast-paced environment.
• Ability to read and follow verbal and written directions.
• Reliable with attendance.

Responsibilities

• Lead a front-end team to deliver customer service and store performance.
• Plan and supervise opening/closing shifts.
• Analyze department trends and implement improvement plans.
• Ensure safety, policy compliance, and labor controls.
• Develop future leaders.

Skills

Customer service

Leadership

Attention to detail

Communication

Time management

Multitasking

Reading instructions

Job description

Raley's in Reno, NV is seeking a Customer Service Team Leader who motivates a diverse front-end team to deliver The Raley’s Way. You will supervise a fast-paced environment, ensure outstanding service, and drive store performance while managing safety and policy compliance.

Join a culture that values growth, recognizes achievement, and promotes work-life balance. You will develop future leaders, mentor staff, and partner with store leadership to meet sales budgets and customer satisfaction.