Store Team Leader - Customer Experience

Carter's Inc.; Mission (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

Discount 30%

Referral bonuses

Education program

Paid time off

Parental leave

Job summary

Carter’s Inc. in Mission, TX is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You’ll welcome customers, coach a diverse team, and help drive sales and store performance on a busy sales floor.

The role requires leadership, at least 1 year of retail or related management experience, and a high school diploma or GED. You’ll partner with the Store Manager on merchandising, scheduling, training, and delivering a best-in-class omnichannel experience.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED required.
• Strong leadership and communication skills with a customer-focused mindset.

Responsibilities

• Execute workforce management to support a customer-focused sales floor.
• Welcome customers and assist with product knowledge and merchandising.
• Foster a positive, inclusive environment for employees and customers.
• Model service standards and coach others to achieve KPIs.
• Analyze business results and drive improvements with the team.
• Assist Store Manager with recruiting, training, and development.

Skills

Retail management

Customer engagement

Leadership

Communication

Coaching

Scheduling

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. in Mission, TX is seeking an Assistant Store Manager who will be the first face of the brand for growing families. You’ll welcome customers, coach a diverse team, and help drive sales and store performance on a busy sales floor.

The role requires leadership, at least 1 year of retail or related management experience, and a high school diploma or GED. You’ll partner with the Store Manager on merchandising, scheduling, training, and delivering a best-in-class omnichannel experience.