Store Team Leader: Coaching, Ops & Growth

Goodwill of Central and Southern Indiana, Inc.; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Comprehensive health plan

Paid time off and holidays

Daily pay options available

Job summary

Goodwill of Central and Southern Indiana, Inc. seeks a Store Team Leader to support the Store Leader and management team in achieving the annual operating plan.

You will make decisions affecting customers, team members, operations, and compliance with company policies while upholding Goodwill’s mission. This role emphasizes staff development, efficient store operations, and responsible financial stewardship, with a focus on delivering exceptional customer service and achieving performance

Qualifications

• Candidates should demonstrate strong customer service abilities and effective communication.
• Ability to coach and develop hourly staff.
• Experience overseeing daily operations and ensuring policy compliance.
• Familiarity with computers and basic software tools.

Responsibilities

• Provide coaching and training to hourly employees and participate in recruitment as needed.
• Oversee day-to-day operations and drive process improvements while representing the company values.
• Monitor sales, donations and production metrics and ensure responsible use of resources.

Skills

Customer focus

Communication skills

Staff management

Technical knowledge

Tools

Basic computer skills

Job description

Goodwill of Central and Southern Indiana, Inc. seeks a Store Team Leader to support the Store Leader and management team in achieving the annual operating plan.

You will make decisions affecting customers, team members, operations, and compliance with company policies while upholding Goodwill’s mission. This role emphasizes staff development, efficient store operations, and responsible financial stewardship, with a focus on delivering exceptional customer service and achieving performance