Store Team Leader: Coaching, Operations & Impact

Southern Indiana, Inc.; Jeffersonville (IN); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Comprehensive health plan

Paid time off and holidays

Sabbatical and parental leaves

Life, dental and vision insurance

Short- and long-term disability plans

Retirement planning with employer 401k

Daily pay options available

20% discount off Goodwill stores

Job summary

Goodwill Legacy Group in Jeffersonville, IN seeks a Store Team Leader for Jefferson Centre Way. The role supports the Store Leader and management team to achieve annual operating goals, coach hourly staff, and uphold Goodwills mission with customers.

You will drive day-to-day operations, staff development, and responsible financial tracking. This full-time position emphasizes coaching, customer focus, and ethical leadership in a busy retail environment, with opportunities for professional

Qualifications

• Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.
• Supervisory Expertise - Oversees the work of others, either directly or indirectly, in a service-related industry (e.g., retail, hospitality, food, etc.)
• Coaching - Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs.
• Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction.
• Technical Knowledge – Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
• Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.
• Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwills values.

Responsibilities

• Staff management and development: coaching hourly employees and assisting in recruitment processes.
• Operations: complete day-to-day tasks and implement efficiency improvements; embody Goodwill's Mission, Vision, and Values to customers.
• Financial management: track daily sales, production goals, and donations; steward site resources including people and money.

Job description

Goodwill Legacy Group in Jeffersonville, IN seeks a Store Team Leader for Jefferson Centre Way. The role supports the Store Leader and management team to achieve annual operating goals, coach hourly staff, and uphold Goodwills mission with customers.

You will drive day-to-day operations, staff development, and responsible financial tracking. This full-time position emphasizes coaching, customer focus, and ethical leadership in a busy retail environment, with opportunities for professional