Store Team Leader: Boost Sales & Customer Experience

Family Farm and Home; Washington Court House (OH); On-site; USD 39,000 - 54,000; Full time

Job summary

Family Farm and Home is seeking a team leader to drive sales and profits through merchandising, inventory control, and strong customer service. You will model the company culture and guide associates to meet budgeted goals while maintaining a safe, clean store environment.

The role requires excellent leadership, problem solving, and communication skills, plus the ability to stand for extended periods and lift up to 50 lbs. Flexible scheduling including weekends is expected.

Qualifications

• Demonstrates excellent leadership and problem-solving skills.
• Strong oral and written communication for customers and associates.
• Able to manage time and multi-task in a fast-paced store environment.

Responsibilities

• Promotes company mission and family values.
• Assists store manager in promoting a strong sales culture with superior customer service.
• Maintains professionalism and positive store morale.
• Supports execution of store responsibilities through staff and actions.
• Schedules and assigns employees to meet store requirements.
• Identifies customer needs and builds rapport with customers.
• Supports local community groups in line with company values.
• Encourages customer sign-ups for programs and warranties.
• Protects inventory and assets per policy; prevents theft and damage.
• Verifies stock receives and merchandising per procedures.
• Contributes to safe, clean store environment and regulatory compliance.
• Assists in marketing strategy adjustments using financial statements and sales data.
• Supports operations to maintain consistency and enforce policies.

Skills

Leadership

Problem-solving

Communication

Time management

Job description

Family Farm and Home is seeking a team leader to drive sales and profits through merchandising, inventory control, and strong customer service. You will model the company culture and guide associates to meet budgeted goals while maintaining a safe, clean store environment.

The role requires excellent leadership, problem solving, and communication skills, plus the ability to stand for extended periods and lift up to 50 lbs. Flexible scheduling including weekends is expected.