Store Team Leader — Bilingual Customer Service

O'Reilly Automotive Stores, Inc.; Sylacauga (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

O’Reilly Auto Parts in Sylacauga, AL seeks an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and store operations.

This role will manage the store during the Store Manager’s absence, lead team members in serving customers, and assist with hiring, scheduling, and training. Bilingual candidates are encouraged to apply and opportunities for growth are available.

Qualifications

• Sales Specialist Training and Assistant Manager Certification required.
• RSS Certification required.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Lead the store team in providing excellent customer service to retail and professional customers.
• Supervise customer service levels at the retail showroom and ensure staff execute service programs.
• Assist the store manager with staffing, hiring, scheduling, and training; provide coaching to team members.

Skills

Sales specialist training

Assistant manager certification

RSS certification

Education

Certified Parts Professional Certification

ASE Certification

Job description

O’Reilly Auto Parts in Sylacauga, AL seeks an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and store operations.

This role will manage the store during the Store Manager’s absence, lead team members in serving customers, and assist with hiring, scheduling, and training. Bilingual candidates are encouraged to apply and opportunities for growth are available.