Bilingual Assistant Store Manager | Lead Customer Service

O’Reilly Auto Parts; Glendale Estates (AL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k with match

Medical, Dental, Vision

Paid Time Off

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and store operations in Glendale Estates, AL.

Bilingual candidates are encouraged to apply, with Spanish language skills highly valued. The role involves leading team members, coaching, hiring, evaluating performance, and ensuring policy compliance while maintaining strong customer service standards.

Qualifications

• Sales Specialist Training, Assistant Manager Certification and RSS Certification required.
• Desired: Certified Parts Professional Certification and ASE Certification.
• Fluency in Spanish is highly desired.

Responsibilities

• Lead the store team in providing excellent customer service.
• Supervise service programs and ensure staffing during peak hours.
• Assist in hiring, interviewing, and onboarding.
• Manage returns, exchanges, and invoicing processes.
• Perform opening/closing duties and security procedures.

Skills

Leadership

Recruiting

Training

Customer service

Spanish bilingual

Education

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and store operations in Glendale Estates, AL.

Bilingual candidates are encouraged to apply, with Spanish language skills highly valued. The role involves leading team members, coaching, hiring, evaluating performance, and ensuring policy compliance while maintaining strong customer service standards.