Store Team Lead & Shift Supervisor — Flexible Schedule

Gregorys Coffee - GC33 - Hoboken; Hoboken (NJ); On-site; USD 52,000 - 68,000; Full time

Job summary

Gregorys Coffee in Hoboken seeks a Team Leader to manage daily operations, uphold quality, service, and cleanliness every hour of every day. The Team Leader will fill in when a Store Leader or Multi-Unit Leader is absent, coordinating a flexible schedule to cover all hours.

The role emphasizes people development, operational and service standards, health compliance, and proactive issue resolution to ensure an exceptional guest experience across all shifts.

Qualifications

• Experience leading a coffee shop or retail team.
• Knowledge of health and safety standards in food-service environments.
• Ability to coach and develop team members for promotion.

Responsibilities

• Lead daily operations ensuring quality, service and cleanliness at all times.
• Cover for Store Leader when they are not present and manage scheduling across shifts.
• Coach teams to deliver 5-star service with a guest-first mindset.
• Maintain health code compliance and preparedness for inspections.
• Monitor inventory, production, and merchandising to uphold standards.

Skills

People leadership

Customer service

Operations management

Training & development

Tools

POS system

Job description

Gregorys Coffee in Hoboken seeks a Team Leader to manage daily operations, uphold quality, service, and cleanliness every hour of every day. The Team Leader will fill in when a Store Leader or Multi-Unit Leader is absent, coordinating a flexible schedule to cover all hours.

The role emphasizes people development, operational and service standards, health compliance, and proactive issue resolution to ensure an exceptional guest experience across all shifts.