Store Leader & Guest Experience Coach

Gregorys Coffee; New York (NY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Gregorys Coffee is seeking a General Assistant to manage the operations at their New York location. This role is crucial for upholding quality, service, and cleanliness standards while handling responsibilities typically undertaken by a Store Leader.

The ideal candidate should demonstrate strong leadership abilities, be comfortable working alongside a team, and maintain flexibility in scheduling to meet the operational demands of the store. Key focus areas include people development, operational standards, customer engagement, and compliance with health regulations.

Qualifications

• Experience in managing teams and operations at a retail or food service establishment.
• Ability to ensure compliance with health and safety standards.
• Strong service mentality and customer engagement skills.

Responsibilities

• Lead team onboarding and training to ensure operational compliance.
• Maintain high cleanliness standards and handle customer issues effectively.
• Manage operational and HR aspects, including payroll and inventory.

Skills

People management

Operational standards compliance

Customer service

Flexibility

Job description

Gregorys Coffee is seeking a General Assistant to manage the operations at their New York location. This role is crucial for upholding quality, service, and cleanliness standards while handling responsibilities typically undertaken by a Store Leader.

The ideal candidate should demonstrate strong leadership abilities, be comfortable working alongside a team, and maintain flexibility in scheduling to meet the operational demands of the store. Key focus areas include people development, operational standards, customer engagement, and compliance with health regulations.