Store Operations Leader - Flexible Schedule

Gregorys Coffee; New York, Northern (NY, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Gregorys Coffee is seeking a Team Leader in New York to manage day-to-day store operations with a focus on quality, service, and cleanliness. You will cover leadership duties when other leaders are unavailable and work a flexible schedule to meet business needs.

The role emphasizes onboarding, coaching, and developing baristas into future leaders, while ensuring health and safety standards, inventory control, and strong guest relations across all shifts.

Qualifications

• Onboarding new hires/transfers to store operations and knowledge functions.
• Uphold high standards of quality, service, and cleanliness.
• Identify potential leaders and develop talent within the team.

Responsibilities

• Lead by example to deliver 5-star service with a guest-first mindset.
• Coach teams on handling customer concerns and reviews across channels.
• Ensure compliance with health standards, safety, and cleanliness.
• Manage scheduling, payroll reconciliation, and accurate cash handling.
• Track inventory, waste, and ordering to keep COGS in line and avoid stockouts.

Job description

Gregorys Coffee is seeking a Team Leader in New York to manage day-to-day store operations with a focus on quality, service, and cleanliness. You will cover leadership duties when other leaders are unavailable and work a flexible schedule to meet business needs.

The role emphasizes onboarding, coaching, and developing baristas into future leaders, while ensuring health and safety standards, inventory control, and strong guest relations across all shifts.