Flexible Team Lead: People, Service & Ops

Gregorys Coffee - GC34 - Deer Park; Deer Park (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

Gregory's Coffee is seeking a Team Lead for a Deer Park location to uphold quality, service, and cleanliness across all hours. You will lead a store-wide team, train associates, and partner with store leadership to cover all operating hours.

The role emphasizes hands-on leadership, guest-first service, and proactive problem-solving, with a focus on maintaining health standards and strong merchandising. Flexibility is required for varied shifts.

Qualifications

• Hands-on leadership to drive revenue, efficiency and profitability.

Responsibilities

• Lead teams to uphold quality, service and cleanliness at all hours.
• Oversee training and development, coaching high-potential baristas into leaders.
• Ensure adherence to operational standards, health inspections readiness and visual merchandising.
• Coach staff on guest-first service and proactive handling of customer concerns.
• Manage facilities maintenance, equipment upkeep and monthly deep-clean tasks.
• Oversee labor compliance and regular conversations with team to resolve issues.
• Monitor controllable profit areas (sales, labor, COGS) and promote revenue opportunities.

Job description

Gregory's Coffee is seeking a Team Lead for a Deer Park location to uphold quality, service, and cleanliness across all hours. You will lead a store-wide team, train associates, and partner with store leadership to cover all operating hours.

The role emphasizes hands-on leadership, guest-first service, and proactive problem-solving, with a focus on maintaining health standards and strong merchandising. Flexibility is required for varied shifts.