Store Team Lead — Sales, Service & Growth

Staples, Inc.; Acworth (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Weekly pay

401(k) with match

Medical, dental and vision insurance

Employee discounts

Job summary

Staples, Inc. Assistant Manager role located in the United States (Georgia) drives sales, services and customer engagement in the store, leading a team to build loyalty and provide total solutions to meet customer needs.

The position focuses on leadership, coaching, merchandising and achieving sales goals in a fast-paced retail environment. The role requires engaging with customers, strong communication, and a commitment to Staples values and community involvement.

Qualifications

• 2+ years managing a sales team in retail or services.
• Experience coaching a team in a customer-centric, solutions-based environment.
• Able to engage with customers and assess needs.
• Strong communication, organization, and adaptability to changing priorities.
• Ability to review results against goals and plan growth.
• Manage conflict in a cooperative manner.
• Honesty and integrity regarding customer and business information; ability to work in a high-paced environment.
• Ability to lift/move materials 10-50 pounds, climb ladders, stand and walk continuously.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer.
• Develop team to deliver results through coaching, training, and role playing.
• Attain sales and services goals, profit margin and execution of store operations.
• Establish business cadence for sales readiness.
• Provide direction daily for merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the GM.
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
• Champion company initiatives, being adaptable and flexible to change and responsibilities.

Skills

Sales team management

Customer-focused selling

Communication skills

Planning & organization

Conflict management

Integrity

Adaptability

Physical ability

Job description

Staples, Inc. Assistant Manager role located in the United States (Georgia) drives sales, services and customer engagement in the store, leading a team to build loyalty and provide total solutions to meet customer needs.

The position focuses on leadership, coaching, merchandising and achieving sales goals in a fast-paced retail environment. The role requires engaging with customers, strong communication, and a commitment to Staples values and community involvement.