Assistant Store Manager — Lead Sales & Service Team

Staples, Inc.

New Philadelphia (OH)

On-site

USD 38,000 - 52,000

Full time

3 days ago
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Benefits offered by this job

Full-time hours
Generous paid time off
Career development program
Weekly pay
Bonus plan eligible
401(k) with company match
Full medical, dental and vision 보험

Job summary

Staples, Inc. seeks an Assistant Manager to drive sales, services and customer engagement in the store, guiding a team to deliver total solutions and a superior shopping experience.

You will help the store remain ready for business and lead with inclusivity and collaboration to meet customer needs. The role requires leadership, coaching, and the ability to coach through role plays, while achieving sales goals, managing operations, and supporting merchandising opportunities in a fast-paced

Qualifications

  • 2+ years managing a sales team in a retail or services industry.
  • Experience managing and coaching a team in a customer-centric, solutions-based environment.
  • Must be able to engage and speak to customers and understand their needs.
  • Strong communication, organization, planning and adaptability to changing business priorities.
  • Review results against business goals and strategies and deliver plans for growth and improvement.
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.
  • Ability to work cooperatively in a high paced and sometimes stressful environment.

Responsibilities

  • Provide strong leadership in community, customer service, sales, and team development.
  • Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer.
  • Develop team to deliver results through coaching, training, and role playing.
  • Attain sales and services goals, profit margin and execution of store operations.
  • Establish business cadence for sales readiness.
  • Provide direction daily for merchandising opportunities within the store.
  • Assist with delegating operational tasks in partnership with the GM.
  • Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
  • Champion company initiatives, being adaptable and flexible to change and responsibilities.

Skills

Team leadership
Customer engagement
Sales coaching
Communication
Conflict management
Integrity
Adaptability
Physical stamina

Job description

Staples, Inc. seeks an Assistant Manager to drive sales, services and customer engagement in the store, guiding a team to deliver total solutions and a superior shopping experience.

You will help the store remain ready for business and lead with inclusivity and collaboration to meet customer needs. The role requires leadership, coaching, and the ability to coach through role plays, while achieving sales goals, managing operations, and supporting merchandising opportunities in a fast-paced

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