Store Leader: Assistant Manager, Sales & Service

Staples; Folsom (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full-time hours

Generous paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Full medical, dental and vision

Associate discounts on in-store and on

Discounts at hundreds of retailers

And many more benefits

Job summary

Staples is seeking an Assistant Manager to drive sales, services and customer engagement in-store. You and your team will build customer relationships, provide total solutions, and guide a positive, inclusive store culture.

Hiring immediately with strong leadership and coaching skills to develop a high-performing team. The role focuses on achieving sales goals, store operations execution, and merchandising direction while fostering community engagement and exceptional customer experiences.

Qualifications

• 2+ years managing a sales team in a retail or services industry.
• Experience managing and coaching a team in a customer-centric, solutions-based environment.
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Responsibilities

• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Skills

Team management

Customer engagement

Sales leadership

Communication

Coaching

Job description

Staples is seeking an Assistant Manager to drive sales, services and customer engagement in-store. You and your team will build customer relationships, provide total solutions, and guide a positive, inclusive store culture.

Hiring immediately with strong leadership and coaching skills to develop a high-performing team. The role focuses on achieving sales goals, store operations execution, and merchandising direction while fostering community engagement and exceptional customer experiences.