Store Team Lead: Growth, Coaching & Customer Delight

Staples, Inc.

Atascadero (CA)

On-site

USD 40,000 - 60,000

Full time

5 days ago
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Benefits offered by this job

Paid time off
Career development
Weekly pay
Bonus eligibility
401(k) match
Health insurance
Employee discounts
Retail discounts

Job summary

Staples, Inc. is seeking an Assistant Manager to lead daily store operations, drive sales and deliver exceptional customer service. You will mentor a team, coach through training and role-play, and ensure a high level of store performance and efficiency.

The role emphasizes consultative selling, teamwork, and adapting to changing business needs while supporting the GM in operations and community engagement. This on-site position offers full-time hours and extensive benefits.

Qualifications

  • 2+ years managing a sales team in retail or services.
  • Experience coaching a customer-centric team.
  • Ability to engage customers and understand needs.
  • Strong communication, organization, planning.
  • Ability to handle conflicts constructively.
  • Honesty and integrity with customer and business information.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Lead store team to deliver sales and customer service.
  • Coach and train staff for high performance.
  • Achieve sales, margins and store operations goals.
  • Drive merchandising opportunities and daily store routines.
  • Foster community engagement and customer satisfaction.

Skills

Leadership
Coaching
Customer service
Sales
Communication
Planning
Adaptability
Conflict management
Integrity

Job description

Staples, Inc. is seeking an Assistant Manager to lead daily store operations, drive sales and deliver exceptional customer service. You will mentor a team, coach through training and role-play, and ensure a high level of store performance and efficiency.

The role emphasizes consultative selling, teamwork, and adapting to changing business needs while supporting the GM in operations and community engagement. This on-site position offers full-time hours and extensive benefits.

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