Store Team Lead: Operations & Customer Service

dollartree; Agawam (MA); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Agawam, MA is seeking an Assistant Store Manager to help run daily store operations, support the store team, and deliver excellent customer service. You will supervise, train, and develop store associates, handle opening and closing procedures, organize merchandise, and ensure compliance with company policies.

The role requires strong communication, organizational skills, and a customer-focused mindset, with the ability to lift up to 55 lbs and work in a fast-paced, high-energy

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational skills.
• Ability to read and interpret operational directives.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner.
• Help organize merchandise and maintain store displays.
• Perform opening and closing procedures.
• Train and develop store associates.
• Ensure store compliance with policies and loss prevention.

Skills

Strong communication

Team oriented

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree in Agawam, MA is seeking an Assistant Store Manager to help run daily store operations, support the store team, and deliver excellent customer service. You will supervise, train, and develop store associates, handle opening and closing procedures, organize merchandise, and ensure compliance with company policies.

The role requires strong communication, organizational skills, and a customer-focused mindset, with the ability to lift up to 55 lbs and work in a fast-paced, high-energy