Store Team Lead: Operations & Customer Experience

Dollar Tree Stores; Winter Park (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Winter Park, FL is seeking an Assistant Store Manager to support store operations, customer service and team development. Duties include assisting with opening and closing, organizing merchandise, and implementing corporate directives to ensure smooth daily operations.

You will help train Store Associates, monitor payroll and scheduling, maintain a safe, welcoming store environment, and uphold loss prevention measures while delivering excellent customer service.

Qualifications

• High school diploma or equivalent; strong communication skills required.
• Store management experience in retail, grocery, or drug store preferred.
• Able to lift and perform physical tasks as needed.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Strong communication

Interpersonal skills

Written communication

Team environment

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Winter Park, FL is seeking an Assistant Store Manager to support store operations, customer service and team development. Duties include assisting with opening and closing, organizing merchandise, and implementing corporate directives to ensure smooth daily operations.

You will help train Store Associates, monitor payroll and scheduling, maintain a safe, welcoming store environment, and uphold loss prevention measures while delivering excellent customer service.