Store Team Lead: Guest Experience & Operations

Yesway-; Gallup (NM); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Medical

Vision

Company Paid Life Insurance

Health Savings Account

Flexible Savings Account

Company Paid Short- & Long-Term Disb.

Employee Assistance Program

401K with Company Match

Paid Vacation

Paid Sick Time

Paid Holidays

Voluntary Supplemental

Life Insurance

Disability

Critical Illness

Hospital Indemnity

Accident Coverage

Pet Care Plan

Legal Insurance

Job summary

Yesway- in Gallup, NM seeks a capable supervisor to support store management in training staff, scheduling shifts, and resolving guest concerns. The role involves ensuring regulatory compliance and assisting with audits and merchandising placement.

The ideal candidate has at least a high school diploma or GED and one year of supervisory experience in fast food, retail, or a related setting. Must contribute to friendly guest interactions and efficient store operations.

Qualifications

• High School Diploma or GED required.
• One year supervisory experience preferred.
• Experience in fast food/retail/restaurants preferred.

Responsibilities

• Assist Store Manager with training and development of employees.
• Schedule employees for shifts.
• Resolve store issues including customer concerns.
• Ensure compliance with regulations and requirements.
• Assist with audits and proper placement and stocking of merchandise.
• Oversee guest transactions to ensure hospitality.
• Monitor profits through end-of-day procedures and audits.

Skills

Supervisory experience

Customer service

Scheduling

Education

High School Diploma or GED

Job description

Yesway- in Gallup, NM seeks a capable supervisor to support store management in training staff, scheduling shifts, and resolving guest concerns. The role involves ensuring regulatory compliance and assisting with audits and merchandising placement.

The ideal candidate has at least a high school diploma or GED and one year of supervisory experience in fast food, retail, or a related setting. Must contribute to friendly guest interactions and efficient store operations.