Store Team Lead - Growth, Service & RISE Program

Goodwill Industries of Central Oklahoma,; Shawnee (OK); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

RISE program

Job summary

Goodwill Central Oklahoma is seeking a Store Associate to assist store management with daily operations and a focus on customer service. You will help process sales, open/close cash drawers, and support preparation of daily reports in a busy retail environment.

Qualified candidates will have a High School diploma or GED, retail or customer service experience, and reliable transportation. The role requires strong communication, teamwork, and adherence to safety policies during all shifts.

Qualifications

• High School degree or GED, preferred.
• Prior retail or customer service experience preferred.
• 6 months supervisory experience, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service and train employees in customer / contributor service skills.
• Assist in preparation of daily reports.
• Open and close cash registers, performing tasks such as counting money, separating charge slips and balancing cash drawers.
• Assist in sales and processing of items.
• Conduct store monthly safety inspections in conjunction with Store Manager to identify any potential hazards.
• Maintain safety log and coordinates safety drills.
• Attend training as required.
• Abide by the policies and procedures as set forth by the agency.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

Skills

Customer service

Supervisory experience

English language

Attention to detail

Time management

Interpersonal skills

Education

High School degree or GED

Tools

Microsoft Office

Job description

Goodwill Central Oklahoma is seeking a Store Associate to assist store management with daily operations and a focus on customer service. You will help process sales, open/close cash drawers, and support preparation of daily reports in a busy retail environment.

Qualified candidates will have a High School diploma or GED, retail or customer service experience, and reliable transportation. The role requires strong communication, teamwork, and adherence to safety policies during all shifts.