Fashion Retail Team Lead - Sales & Ops

Abercrombie & Fitch Co.; National Harbor (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental & Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental & Adoption Leave

401(K) Savings Plan with Company Match

Training & Development Opportunities

Job summary

Abercrombie & Fitch Co. in Maryland seeks a driven store supervisor to lead daily operations and deliver exceptional customer service.

You’ll oversee opening/closing routines, manage staffing and payroll, and coach non-management staff while maintaining brand standards and visual displays. You should have a bachelor’s degree or at least one year of supervisory experience in a customer-facing role, plus strong communication skills, fashion awareness, and the ability to multi-task in a fast-paced

Qualifications

• Bachelor’s degree or 1 year of supervisory experience in customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom for service and operations.
• Staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent Brand and exemplify Company Culture and values.

Skills

Customer focus

Communication skills

Interpersonal skills

Team building

Coaching

Initiative

Multitasking

Education

Bachelor's degree

Supervisory experience in customer-facing role

Tools

POS systems

Job description

Abercrombie & Fitch Co. in Maryland seeks a driven store supervisor to lead daily operations and deliver exceptional customer service.

You’ll oversee opening/closing routines, manage staffing and payroll, and coach non-management staff while maintaining brand standards and visual displays. You should have a bachelor’s degree or at least one year of supervisory experience in a customer-facing role, plus strong communication skills, fashion awareness, and the ability to multi-task in a fast-paced