Store Team Lead: Elevate Customer Experience & Sales

Crocs, Inc.; Sevierville (TN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

Life and AD&D insurance

Paid time off

401k with company match

Job summary

Crocs, Inc. is seeking a Store Team Lead in Sevierville, TN to drive customer experience on the sales floor and support store operations. You will supervise daily tasks, mentor staff, and collaborate with management to hit sales targets while maintaining Crocs’ brand standards.

The role requires 2–3 years of retail experience, leadership helpfulness, and a flexible schedule including evenings and weekends. It offers growth within a fast-paced retail environment.

Qualifications

• Must be 18 years or older.
• 2–3 years of retail experience; leadership preferred.
• Flexible availability including nights, weekends and holidays.
• Ability to stand and move merchandise for long shifts.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Champion a positive team culture by sharing ideas, feedback, and concerns.
• Assist in all store departments to create a seamless shopping experience.
• Lead on the sales floor with store management to achieve sales goals.
• Manage day-to-day team activities, delegating tasks and ensuring follow-up.
• Serve as a brand ambassador by sharing product knowledge and updates.

Skills

Retail experience

Store leadership

Flexible schedule

Punctuality

Job description

Crocs, Inc. is seeking a Store Team Lead in Sevierville, TN to drive customer experience on the sales floor and support store operations. You will supervise daily tasks, mentor staff, and collaborate with management to hit sales targets while maintaining Crocs’ brand standards.

The role requires 2–3 years of retail experience, leadership helpfulness, and a flexible schedule including evenings and weekends. It offers growth within a fast-paced retail environment.