Retail Sales Team Lead - Customer Experience

Crocs; Tennessee; Hybrid; USD 19,000 - 28,000; Full time

Job summary

Crocs in Tennessee is seeking team members to deliver outstanding consumer experiences on the sales floor. You will apply the C.H.A.R.M service model and help maintain a positive team culture while representing the Crocs brand across departments.

Responsibilities include assisting in store operations, merchandising, customer service, and achieving individual and team sales goals with strong consumer engagement.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.

Skills

Retail experience

Customer service

Flexibility

Attendance and punctuality

Job description

Crocs in Tennessee is seeking team members to deliver outstanding consumer experiences on the sales floor. You will apply the C.H.A.R.M service model and help maintain a positive team culture while representing the Crocs brand across departments.

Responsibilities include assisting in store operations, merchandising, customer service, and achieving individual and team sales goals with strong consumer engagement.