Retail Team Lead: Elevate Experiences & Sales Growth

Crocs, Inc.; Cypress (TX); On-site; USD 23,000 - 29,000; Full time

Job summary

Crocs, Inc. is seeking a Store Team Lead in Cypress, Texas. You will lead daily operations, deliver exceptional customer experiences, and work with management to meet sales goals.

The role requires 2-3 years of retail experience, flexibility for nights and weekends, and a commitment to Crocs values. As part of the team, you’ll handle opening/closing procedures, cash handling, merchandising, and stockroom tasks to ensure a ready store every day.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying Crocs service model (C.H.A.R.M).
• Lead a positive team culture by sharing ideas, feedback and concerns and modeling Crocs core values.
• Assist in all store departments including POS, customer service, merchandising, product placement, visual presentation, and stockroom operations.
• Lead by example on the sales floor and work with Store Management to achieve and exceed sales goals.
• Manage day-to-day team activities, delegate tasks, monitor progress, and ensure timely follow-up with high service standards.
• Serve as a brand ambassador by staying informed about products, launches and brand initiatives.
• Adhere to Crocs policies including Asset Protection, shortage prevention, inventory control, and compliance.

Skills

Retail experience

Store leadership

Customer service

Tools

POS system

Job description

Crocs, Inc. is seeking a Store Team Lead in Cypress, Texas. You will lead daily operations, deliver exceptional customer experiences, and work with management to meet sales goals.

The role requires 2-3 years of retail experience, flexibility for nights and weekends, and a commitment to Crocs values. As part of the team, you’ll handle opening/closing procedures, cash handling, merchandising, and stockroom tasks to ensure a ready store every day.