Store Team Lead: Elevate Customer Experience

Vans

Farmington (CT)

On-site

USD 29,000 - 40,000

Part time

5 days ago
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Benefits offered by this job

Employee discount

Job summary

Vans is seeking a Supervisor to lead daily store operations, coach a diverse team, and deliver an exceptional customer experience. You will work with the Store Manager and Assistant Manager to drive sales, adherence to standards, and a welcoming, inclusive environment.

The role emphasizes mentoring teammates, inventory care, and consistent merchandising while supporting the local community initiatives and safety procedures.

Qualifications

  • Proven ability to drive results through store teams and exceed sales and profit goals.
  • Strong coaching, motivating, and building high-performing, diverse teams.
  • Excellent verbal and written communication across levels; ability to influence.

Responsibilities

  • Lead the store's leadership team and drive best-in-class customer experience.
  • Coach and develop associates to meet productivity and sales goals.
  • Supervise opening/closing procedures, floor coverage, and task delegation.
  • Support stockroom operations with inventory, receiving, and product flow to the floor.
  • Maintain visual merchandising standards and ensure replenishment aligns with brand directives.
  • Promote community engagement and uphold safety and store policies.

Skills

Retail leadership
Coaching & mentoring
Customer engagement
Sales goal achievement
Communication
Team building
Adaptability

Education

High School Diploma or equivalent

Tools

POS systems
Microsoft Excel

Job description

Vans is seeking a Supervisor to lead daily store operations, coach a diverse team, and deliver an exceptional customer experience. You will work with the Store Manager and Assistant Manager to drive sales, adherence to standards, and a welcoming, inclusive environment.

The role emphasizes mentoring teammates, inventory care, and consistent merchandising while supporting the local community initiatives and safety procedures.

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