Store Team Lead - Drive Sales & Guest Experience

Crocs; Cherry Hill Township (NJ); On-site; USD 37,000 - 45,000; Full time

Job summary

Crocs in Cherry Hill, NJ is hiring for a retail role focused on delivering outstanding consumer experiences and supporting store operations. You will engage customers, manage POS duties, merchandising, and stockroom tasks while upholding Crocs values on every shift.

The role emphasizes leadership on the sales floor, meeting personal and team sales goals, and adapting to a fast-paced environment with a flexible schedule and reliable attendance.

Qualifications

• Must be 18 years or older.
• 2-3 years of retail experience with a preference for candidates with prior store leadership roles.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Assist in all store departments, including POS management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
• Lead by example on the sales floor, working with Store Management to meet and exceed sales goals.
• Manage day-to-day team activities, delegating tasks and ensuring timely follow-up.
• Serve as a brand ambassador by staying informed about product collaborations, launches, and initiatives.
• Adhere to all Crocs policies, including Asset Protection, shortage prevention, inventory control, and compliance.

Skills

Retail experience

Store leadership

Customer service

Flexibility

Job description

Crocs in Cherry Hill, NJ is hiring for a retail role focused on delivering outstanding consumer experiences and supporting store operations. You will engage customers, manage POS duties, merchandising, and stockroom tasks while upholding Crocs values on every shift.

The role emphasizes leadership on the sales floor, meeting personal and team sales goals, and adapting to a fast-paced environment with a flexible schedule and reliable attendance.