Retail Team Lead: Drive Sales & Customer Experience

Crocs; Albuquerque (NM); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Incentive program

Job summary

Crocs, Inc. in Albuquerque is seeking a retail associate to deliver outstanding consumer experiences, assist in multiple store functions, and support sales growth.

You will engage customers, manage POS operations, merchandising, and stockroom tasks, while embodying Crocs’ brand vision on the floor. The role requires 18+ years old, 2–3 years retail experience (leadership a plus), and a flexible schedule including nights, weekends, and holidays in a fast-paced environment.

Qualifications

• 18 years or older
• 2–3 years of retail experience, with preference for leadership roles
• Flexible schedule including nights, weekends, holidays
• Desire to succeed in a high growth, fast-paced retail environment

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow‑up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Skills

Retail experience

Store leadership

Job description

Crocs, Inc. in Albuquerque is seeking a retail associate to deliver outstanding consumer experiences, assist in multiple store functions, and support sales growth.

You will engage customers, manage POS operations, merchandising, and stockroom tasks, while embodying Crocs’ brand vision on the floor. The role requires 18+ years old, 2–3 years retail experience (leadership a plus), and a flexible schedule including nights, weekends, and holidays in a fast-paced environment.