Store Team Lead - Customer Experience and Growth

Foot Locker, Inc.; Baton Rouge (LA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

Weekly Pay

Paid Time Off

Parental Leave

Health Coverage

Dental Coverage

Life Insurance

Development Opportunities

Job summary

Foot Locker, Inc. is seeking a Store Leader in Baton Rouge, LA to drive customer experience, sales performance, and smooth store operations. You will lead by example on the sales floor, coach the team, and own daily execution to deliver top results.

The role requires 1+ years in retail leadership, strong communication, and the ability to work evenings, weekends, and holidays. Expect growth, competitive pay, and opportunities across a major sports retailer network.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Lead by example on the sales floor with an “Always on, Never no” mindset; bring energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.

Skills

Retail leadership

Coaching

Communication

Teamwork

Flexibility hours

Ownership mindset

Retail KPIs

Job description

Foot Locker, Inc. is seeking a Store Leader in Baton Rouge, LA to drive customer experience, sales performance, and smooth store operations. You will lead by example on the sales floor, coach the team, and own daily execution to deliver top results.

The role requires 1+ years in retail leadership, strong communication, and the ability to work evenings, weekends, and holidays. Expect growth, competitive pay, and opportunities across a major sports retailer network.