Store Team Lead

Academy Sports + Outdoors; Gastonia (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

Join a forward-thinking company where commitment and growth are valued. As a Team Lead, you will drive projects that enhance customer satisfaction and store profitability. This role offers an exciting opportunity to lead and support team members in achieving operational excellence. With a focus on teamwork and a passion for sports and outdoors, you'll play a vital role in creating a positive shopping experience. If you thrive in a dynamic environment and are dedicated to excellence, this position is perfect for you.

Qualifications

• High school diploma or GED preferred.
• At least two years of relevant work experience required.

Responsibilities

• Drive execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Skills

Problem-Solving Abilities

Communication Skills

Inventory Software Knowledge

Microsoft Office Proficiency

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or GED preferred.

Work Experience:

• At least two years of relevant work experience required.
• Experience supporting people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, if applicable.
• Must qualify for and maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills, effective problem-solving, and communication abilities.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Ability to prepare routine reports and correspondence.
• Apply common sense to carry out instructions in written, oral, or diagram form.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products.

Responsibilities:

Please see the detailed job description for more information.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, if applicable.
• Qualify for and maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, if applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adherence to work hours, policies, procedures, and professional conduct rules.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds regularly.
• Stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Sitting, climbing, balancing, and lifting 41-60 pounds occasionally.

Employment Type: Full-time

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.