Store Team Lead

Academy Sports + Outdoors; Matthews (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company that values hard work and commitment. As a Team Lead, you will play a crucial role in executing projects and initiatives that enhance customer satisfaction and drive store profitability. This full-time position offers the opportunity to lead a dedicated team while ensuring operational excellence and compliance with regulations. If you're passionate about sports and the outdoors, and thrive in a dynamic environment, this role is perfect for you. Be part of a team that makes a difference in the community and enjoys the great outdoors together.

Qualifications

• High school diploma or GED preferred.
• At least two years of relevant work experience required.

Responsibilities

• Drive execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Skills

Problem Solving

Communication

Inventory Software Knowledge

Microsoft Office (Word, Excel)

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operation Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experience:

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence and meet sales targets.
• Compliance with federal and state requirements for selling and processing firearms transactions, where applicable.
• Ability to qualify for and maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem solver and communicator with customers and team members.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense to carry out instructions in various formats.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products such as Word and Excel.

Responsibilities:

For detailed responsibilities, please refer to the full job description.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Acceptable hearing and vision to perform job duties.
• Adhere to company work hours, policies, procedures, and rules.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds regularly.
• Frequently stoop, crouch, grasp, push, pull, talk, hear, and lift 21-40 pounds.
• Occasionally sit, climb, balance, and lift 41-60 pounds.

Employment Type:

Full-time

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.