Store Team Lead

Academy Sports + Outdoors; Hickory (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that values hard work and commitment. As a Team Lead, you will play a pivotal role in enhancing customer satisfaction and driving store profitability. This full-time position offers an exciting opportunity to lead and support team members, ensuring operational excellence and achieving sales targets. If you have a passion for sports and the outdoors, and possess excellent customer service skills, this role is perfect for you. Embrace the chance to grow in a dynamic environment where your contributions truly matter.

Qualifications

• At least two years of relevant work experience required.
• Ability to read and interpret safety rules and operating instructions.

Responsibilities

• Drive execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Skills

Problem Solving

Communication

Inventory Software Knowledge

Microsoft Office (Word, Excel)

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operation Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or GED preferred.

Work Experience:

• At least two years of relevant work experience required.
• Supporting people and processes to drive operational excellence and meet sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must meet requirements to qualify for and maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem solver and communicator.
• Ability to read, interpret, and follow documents such as safety rules, operating instructions, plan-o-grams, and manuals.
• Ability to prepare routine reports and correspondence.
• Apply common sense to carry out written, oral, or diagram instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products such as Word and Excel.

Responsibilities:

See full job description for more details.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify for and maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adhere to work hours, policies, procedures, and rules.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds regularly.
• Frequently stoop, crouch, grasp, push, pull, talk, hear, and lift 21-40 pounds.
• Occasionally sit, climb, balance, and lift 41-60 pounds.

Full-time position

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.