Store Team Lead

Academy Sports + Outdoors; Kannapolis (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated Team Leads to enhance customer satisfaction and drive operational excellence. This full-time position offers an opportunity to lead a team, manage projects, and contribute to the company's mission of making sports and outdoor activities accessible to everyone. Ideal candidates will possess strong customer service skills, problem-solving abilities, and relevant experience. Join a workplace that values commitment and growth, where your contributions can make a significant impact on both team dynamics and customer experiences.

Qualifications

• High school diploma or GED preferred.
• At least two years of relevant work experience required.

Responsibilities

• Drive execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Skills

Problem Solving

Communication Skills

Inventory Software Knowledge

Microsoft Office Proficiency

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experience:

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem solver and communicator.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Ability to prepare routine reports and correspondence.
• Apply common sense to carry out written, oral, or diagram instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products.

Responsibilities:

Please see the detailed job description for more information.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Acceptable hearing and vision levels to perform job duties.
• Adhere to company work hours, policies, and rules.
• Constantly stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds.
• Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear, and lift 21-40 pounds.
• Occasionally sit, climb, balance, and lift 41-60 pounds.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.