Store Team Captain - Experience & Loyalty Leader

Dick's Sporting Goods; Columbus (OH); On-site; USD 44,500 - 58,500; Full time

Benefits offered by this job

Competitive total rewards package

Generous benefits suite

Job summary

Dick's Sporting Goods is looking for a Team Captain - Endzone & Loyalty in Columbus, Ohio. In this role, you will lead the athlete experience by providing fast, friendly service while managing team goals and ensuring a welcoming environment for all customers. The position requires strong leadership and customer service skills, along with a commitment to team success.

Ideal candidates will have a high school diploma and relevant retail experience. Join us to deliver exceptional experiences and help athletes achieve their dreams.

Qualifications

• 1-3 years of experience in a retail/customer-facing role.
• Experience in a leadership or coaching role preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs.
• Contribute to operational initiatives and staffing plans.
• Monitor progress against goals to ensure uninterrupted operations.
• Build and lead a team to deliver positive athlete experiences.
• Enforce safety and compliance policies.

Skills

Customer service

Team leadership

Retail experience

Coaching skills

Education

High School Diploma or Equivalent

Job description

Dick's Sporting Goods is looking for a Team Captain - Endzone & Loyalty in Columbus, Ohio. In this role, you will lead the athlete experience by providing fast, friendly service while managing team goals and ensuring a welcoming environment for all customers. The position requires strong leadership and customer service skills, along with a commitment to team success.

Ideal candidates will have a high school diploma and relevant retail experience. Join us to deliver exceptional experiences and help athletes achieve their dreams.