Store Support Supervisor - Customer Experience

Whole Foods Market IP. L.P.; Chandler (AZ); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market IP. L.P. is seeking a Store Support Supervisor to assist with scheduling, training, and day-to-day flow of the department. You will support the Store Support Team Leader and Associate Team Leader to ensure smooth operations and a positive customer experience.

Responsibilities include supervising Team Members, training, stocking, resolving customer issues, and maintaining safety and compliance with SOPs. A high-performance team and strong morale are essential to success.

Qualifications

• 12+ months retail experience.
• Able to lift 50 pounds.
• Flexible schedule including nights, weekends & holidays.
• Strong customer service and communication skills.

Responsibilities

• Supervises and delegates tasks to Team Members.
• Trains Team Members with learning checklists and materials.
• Keeps cases and shelves clean, stocked and rotated.
• Resolves difficult customer situations and maintains high standards.
• Communicates team concerns to leadership and schedules.
• Delivers timely performance evaluations and supports positive team morale.

Skills

Store procedures

Team training

Product knowledge

Regulatory & safety

Microsoft Office

Email proficiency

Customer relationships

Tools

Microsoft Office

Email applications

Job description

Whole Foods Market IP. L.P. is seeking a Store Support Supervisor to assist with scheduling, training, and day-to-day flow of the department. You will support the Store Support Team Leader and Associate Team Leader to ensure smooth operations and a positive customer experience.

Responsibilities include supervising Team Members, training, stocking, resolving customer issues, and maintaining safety and compliance with SOPs. A high-performance team and strong morale are essential to success.