Store Support Specialist

Jobtailor; California (MO); On-site; USD 80,000 - 120,000; Full time

Job summary

Jobtailor seeks a seasoned Retail Marketing leader to champion the brand across multiple stores. You will drive monthly promotions regionally, coordinate trade show participation, and support store marketing, PCMs, and site leadership.

Expect active staff development, policy execution, and a focus on improving store efficiency and guest experience. The role requires strong P&L and planning skills, excellent communication, and extensive travel (up to ~80%).

Qualifications

• Bachelor’s Degree or equivalent combination of education and/or experience.
• Five plus years of experience in retail/marketing.
• Proficient in planning and analytical skills, including P&L, coverage ratio, budget, and expense reports.
• Excellent verbal and written communication skills.
• Willingness to travel.

Responsibilities

• Serve as the brand champion and expert, ensuring brand integrity.
• Plan, implement, and accomplish Retail Store Monthly promotions across the assigned region.
• Represent the company at trade shows and conventions.
• Support Store Marketing, Retail Services, Store PCMs, site GMs, and DMs.
• Provide operational management staff with support, training, and development.
• Ensure company policies, procedures, programs, and pricing are properly implemented.
• Improve store efficiency, culture, and working environment.
• Provide feedback to Category Management on programs.
• Suggest store-flow improvements based on guest flow and experience.
• Work with Space Planning and DMs to reflow stores.
• Apply category and consumer insights to identify growth opportunities and drive product and marketing innovation.
• Monitor Team Member turnover and develop retention strategies with Store Management.
• Monitor and ensure training is on target.
• Maintain contact with store managers through calls, emails, virtual meetings, and site visits.
• Support new store system installations and programs.
• Help management achieve EBITDA, sales, margin, and shrink targets.
• Monitor store inventory levels.
• Assist the Loss Prevention Group as needed.
• Perform other duties supporting division and company objectives.

Skills

Retail Marketing Experience

Operational Management

P&L Analysis

Team Leadership

Microsoft Excel Proficiency

Education

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

• Serve as the brand champion and expert, ensuring brand integrity
• Plan, implement, and accomplish Retail Store Monthly promotions across the assigned region
• Represent the company at trade shows and conventions
• Support Store Marketing, Retail Services, Store PCMs, site GMs, and DMs
• Provide operational management staff with support, training, and development
• Ensure company policies, procedures, programs, and pricing are properly implemented
• Improve store efficiency, culture, and working environment
• Provide feedback to Category Management on programs
• Suggest store-flow improvements based on guest flow and experience
• Work with Space Planning and DMs to reflow stores
• Apply category and consumer insights to identify growth opportunities and drive product and marketing innovation
• Monitor Team Member turnover and develop retention strategies with Store Management
• Monitor and ensure training is on target
• Maintain contact with store managers through calls, emails, virtual meetings, and site visits
• Support new store system installations and programs
• Help management achieve EBITDA, sales, margin, and shrink targets
• Monitor store inventory levels
• Assist the Loss Prevention Group as needed
• Perform other duties supporting division and company objectives

Requirements

• Bachelor’s Degree or equivalent combination of education and/or experience
• Five plus years of experience in retail/marketing
• Strong in Microsoft Excel, PowerPoint, and Word
• Excellent planning and execution skills
• Willingness to travel
• Valid driver’s license with acceptable driving record
• Ability to lead people through clear vision, training, development, and positive recognition
• Proficient in planning and analytical skills, including P&L, coverage ratio, budget, and expense reports
• Current knowledge of industry guidelines and competitor benchmarking
• Excellent verbal and written communication skills
• Ability to lift and carry merchandise weighing up to approximately 50 pounds
• Ability to climb a ladder and stand/walk up to 10 hours per day
• Ability to operate computer equipment efficiently
• Ability to work within and outside standard business hours
• Frequent car travel, overnight stays, and air travel required
• Extensive travel required, around 80% of work schedule
• Up to 75% travel should be expected
• Must be located in Nevada, Wyoming, Oregon, Utah, Washington, California, or Montana

Core Competencies

Demonstrates expertise in retail marketing and operational management, with a strong focus on brand integrity, team development, and strategic planning. Proficient in analyzing P&L and implementing effective promotional strategies to drive sales and improve store efficiency.

Highest-signal resume keywords

• Retail Marketing Experience
• Operational Management
• P&L Analysis
• Team Leadership
• Microsoft Excel Proficiency

Hard Skills

• Retail Marketing
• P&L Analysis
• Budget Management
• Promotional Planning
• Inventory Management
• Category Insights
• Store Flow Improvement
• Training Development
• Analytical Skills
• Loss Prevention Support

Soft Skills

• Excellent Communication Skills
• Planning and Execution Skills
• Team Development
• Positive Recognition
• Adaptability

Certifications & Qualifications

• Bachelor’s Degree
• Valid Driver’s License

Industry Keywords

• Retail
• Brand Integrity
• Trade Shows
• Store Efficiency
• Guest Experience
• EBITDA Targets
• Market Innovation
• Competitor Benchmarking
• Team Member Retention
• Travel Requirements

Tools & Technologies

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word